Career, Industry & Enterprise Archives - Page 4 of 59

August 15, 2017 Learning From Others / Process and Methods

User-Centered Design Is Everyone’s Responsibility: A Launch Checklist

I cannot count how many large-scale projects my team has been a part of where we’re scrambling last-minute to take care of some seemingly small but integral task necessary for launch. I’ve talked to others in the web design and marketing industry; my team is not alone in this launch frenzy. But does that make this odd ritual okay or even acceptable? The risk when things are missed prior to launch The worst case scenario? Once live, a project stakeholder

Unveiling the Specifics of ‘Unsubscribe’ for Email Marketers

Posted by Kevin George

Email unsubscribe is one of the most dreadful things for any email marketer. After all the hard work you put into a campaign, it is particularly annoying to get your emails unsubscribed. According to Mailjet, if your unsubscribe rate is below 1%, you are said to be within the industry norm. However, emails sent to new lists—to subscribers who have not received an email from you before—are not included in this calculation because they usually have more unsubscribes. Your industry

January 17, 2017 Learning From Others / Process and Methods

How to Avoid UX Burnout

Posted by Benjamin Earl Evans

As I watched the app go live in across the various app stores I felt exhausted. The steps leading up to the launch had been intense, involving multiple stakeholders, scores of different user personas, and innumerable iteration cycles spread across a multitude of design teams. We shipped the project on time and shared high-fives all around, but after the dust had settled, I realized how truly tired each step of this project had made me. After the launch, I was

November 1, 2016 Learning From Others

Panda’s Guide to User Experience

Posted by Lis Pardi

I blacked out when he said he wanted to underline text so that the site looked more interactive. I couldn’t hear him anymore because of the internal dialogue reinforcing my superiority. “He doesn’t think of the user. He only cares about sales. What kind of stupid idea is that? A really, really stupid one. What happens when someone tries to click the underlined text? Nothing? Awesome plan.” I was stuck in the room for another 15 minutes, so I decided

September 13, 2016 Case Studies / Learning From Others

Creating the Persuasive Pattern Card Deck

Posted by Anders Toxboe

One of our finest tasks as designers is to filter the abundance of choice into easily digestible bits. Creating great interfaces is as much about motivating, teasing, leading, and guiding users along—so that they experience value, faster—as it is to improve usability by removing friction. This requires an endeavor into product psychology and the art of designing with purpose and intent.