Content strategy is all too often overlooked. From designing for readers to search and metadata to taxonomy, our authors explore the many facets of content.
Alan Turing’s ideas about artificial intelligence have not panned out exactly as he expected back in the 1950s. These ideas, however, can be used in interface design. John Ferrara shows us how they apply to designing search.
Continue readingIn large organizations, finding
people is a very common intranet task. Vivek Deshmukh gives us advice on how to improve people search and really help staff find
one another.
People search for information online is often in idiosyncratic ways. It’s rarely as straightforward as designers of search systems assume. John Ferrara gives us hope as he helps us think about a broader search ecology and identifies patterns in behavior that serve as the basis for good search design.
Continue readingThe success of the simple search box has relegated advanced search to second-class status. Stephen Turbek looks to resurrect this useful feature from the dustbins of the design toolbox and suggest some useful ways for designers to utilize it effectively.
Continue readingInstalling a search engine is just the beginning of creating an effective enterprise search system. John Ferrara addresses critical aspects of the user experience often overlooked or ignored.
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