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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

August 14, 2005 Deliverables

Visio Glue: Not For Sniffing – Special Deliverable #13

Posted by Dan Brown

Spend any time with Visio and you’ll find yourself wondering how glue works. In the real world, it’s pretty straightforward: put glue between two things and they’ll stick. Although glue is used for sticking shapes together in Visio, the metaphor ends there.

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July 16, 2005 Personas / Process and Methods

Customer Storytelling at the Heart of Business Success

Posted by Experience Planning Group

Personas and scenarios tell honest stories that are sculpted from diverse and comprehensive sets of data. Parrish Hanna and his Experience Planners demonstrate how to keep it honest throughout the organization.

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July 4, 2005 Agile/Lean UX / Process and Methods

Collaboration Sessions: How to Lead Multidisciplinary Teams, Generate Buy-In, and Create Unified Design Views in Compressed Timeframes

Posted by Sasha Verhage

Collaboration Sessions encourage multidisciplinary collaboration while creating a unified design vision–all within a compressed time frame.

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June 15, 2005 Interfaces / Process and Methods / Professionalism

Lost in Translation: IA Challenges in Distributing Digital Audio

Posted by Dan Brown

Network audio devices provide a convenient way to play digital audio through your home stereo. How do they provide remote access to your music library, given the UI limitations of the first generation of devices? This looks like a job for an information architect.

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April 29, 2005 Case Studies / Deliverables / Process and Methods

Implementing a Pattern Library in the Real World: A Yahoo! Case Study

Posted by Erin Malone

The Yahoo! platform design team shares their process for defining and designing a pattern and standards library, the process for defining the requirements of the repository and the process for defining the lifecycle of a pattern.

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