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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

January 25, 2005 Discovery, Research, and Testing / Foundational Thinking / Process and Methods

Investing in Usability: Testing versus Training

Posted by John S. Rhodes

Assume that you are in charge of a development project and you have about $10,000 to spend on usability. What is the best way to use the money? What is the right thing to do for the organization? What will be best for customers?

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January 2, 2005 Deliverables

Toggling Shapes in Visio: Special Deliverable #12

Posted by Dan Brown

This article will expand upon the Visio techniques presented in the last Special Deliverable and will build on them, showing how to create a widget that can be toggled between two states.

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November 22, 2004 Process and Methods / Professionalism / Search and Metadata

The Knowledge-Model Driven Enterprise

Posted by Andy Schriever

Externally focused metadata is an essential element of a truly robust enterprise data model. A metadata repository can serve as a fundamental resource for enterprise applications of all kinds. Information architects can play a wide role in designing and developing the kind of metadata required to serve such a broad purpose.

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October 28, 2004 Deliverables

Wireframe Annotations in Visio : Special Deliverable #11

Posted by Dan Brown

Few information architects tap the full power of Visio. For the IA, Visio is a means to an end—a mechanism for capturing some ideas on paper before they are transformed into graphics, HTML, and code.

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September 14, 2004 Personas / Process and Methods / User Centered

Making Personas More Powerful: Details to Drive Strategic and Tactical Design

Posted by Marla Olsen

Personas ought to be one of the defining techniques in user-focused design, but they’ve unfortunately become more of a check-off item than a useful tool. So how did we get here?

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