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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

December 11, 2003 Foundational Thinking / Process and Methods

Paradigm Dissonance: A Significant Factor in Design and Business Problems

Posted by Jason Withrow

How often do we want to simply make our point, instead of bringing our opinions together to reach consensus? Look at all the PowerPoint presentations and slick brochures: we want to tell our view, instead of listening to others. We want our opinion to be heard.

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December 11, 2003 Deliverables / Learning From Others

The Visual Vocabulary Three Years Later: An Interview with Jesse James Garrett

Posted by Dan Brown

In October 2000, Jesse James Garrett introduced a site architecture documentation standard called the Visual Vocabulary. Since then, it has become widely adopted among information architects and user experience professionals.

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November 10, 2003 Business Design / Process and Methods / User Centered / Workplace and Career

Designing Customer-Centered Organizations

Posted by John Zapolski

Even with the present downturn in the economy, more companies, from new media to established banks, have larger usability and design teams than ever before. Should we be content that we have come so far?

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November 10, 2003 Design Principles / Foundational Thinking / Learning From Others / Process and Methods

We Are All Connected: The Path from Architecture to Information Architecture

Posted by Fu-Tien Chiou

We’ve all seen blueprints–formally known as contract documents–which architects produce and builders use to construct. No one person knows all the details of the design; the end result is entirely a product of teamwork. But there is one axiom: architects do not build.

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October 27, 2003 Process and Methods / Search and Metadata

Controlled Vocabularies: A Glosso-Thesaurus

Posted by Fred Leise

In part 4 of the continuing series on controlled vocabularies and faceted classification, the authors present a glossary of terms to help cut through through the verbiage often found in this field. And this glossary is more than just a list of terms. The glossary is itself a controlled vocabulary.

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