What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Information architects are fascinated with faceted classification and its application to information architecture problems. Our three authors present a series of in-depth articles covering faceted classification and controlled vocabularies and their practical application.
Continue readingWell-designed interactive products allow people and technology to carry on a complex and elegant dance relying on multiple, simultaneous forms of communication. A new 12-part series will discuss the activity of interaction design as it relates to the Web, and the relative advantages and disadvantages of the Web as an interactive medium.
Continue readingThere are several research tools at our disposal for understanding user behavior. But how many times do we get the chance to spend as much time on research as we think is required? Combining techniques is one way to increase efficiency and still collect meaningful information.
Continue readingThe world of mobile phones is a jungle of technologies with few established standards that, in some ways, resembles the early days of personal computing. Here the author presents an impressionistic landscape of this world, a glimpse of the near future, and thoughts on what it might mean for IAs.
Continue readingIn our second excerpt from the newly-released second editon of “Information Architecture for the World Wide Web.” the authors look at how the MSWeb team succeeded at spreading its gospel through a huge organization like Microsoft when similar efforts at smaller companies often fail.
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