Andrew Hinton digs into the origins of the persona and reflects on how business uses (or misuses) design documentation.
Continue readingPersonas and the Role of Design Documentation
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Category: Process and Methods
Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)
What Is Your Mental Model?
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Indi Young talks about the power of the mental model and how it can grow over time and help your organization avoid strategic blindspots. The story includes an excerpt of her new book, and B&A readers are elegible for a discount.
Continue readingThe Trouble With Web 2.0
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Will Web 2.0 technology and design patterns ever work inside large enterprises? They are jumping on the hype, announcing their own implementation projects. Alexander Wilms looks in-depth at some issues and challenges corporations might face.
Continue readingSearch Behavior Patterns
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People search for information online is often in idiosyncratic ways. It’s rarely as straightforward as designers of search systems assume. John Ferrara gives us hope as he helps us think about a broader search ecology and identifies patterns in behavior that serve as the basis for good search design.
Continue readingOur Way: The Ingenuity of Unintended Uses
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People utilize our designs in their own way. These unintended uses can be strange, even brilliant. To welcome 2008, the B&A Staff tells a few stories about how we misuse for our own devices.
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