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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

March 5, 2008 Foundational Thinking / Interfaces / Intranets and Internal Tool Design / Process and Methods / Visual and Visible

Enhancing Dashboard Value and User Experience

Posted by Joe Lamantia

In this article, part five of a series, the author describes ways to enhance the long-term value and user experience quality of portals by encouraging portability and natural patterns of dialog and interaction around aggregated content.

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March 5, 2008 Deliverables / Learning From Others / Podcasts and Posters / Visual and Visible

Using Design Visuals To Communicate Ideas

Posted by Jeff Parks

Jeff Parks talks to a few of the very talented folks from VizThink ’08.

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February 27, 2008 Deliverables / Foundational Thinking / Personas / Process and Methods

Personas and the Role of Design Documentation

Posted by Andrew Hinton

Andrew Hinton digs into the origins of the persona and reflects on how business uses (or misuses) design documentation.

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February 14, 2008 Discovery, Research, and Testing / Learning From Others / Process and Methods

What Is Your Mental Model?

Posted by Chris Baum

Indi Young talks about the power of the mental model and how it can grow over time and help your organization avoid strategic blindspots. The story includes an excerpt of her new book, and B&A readers are elegible for a discount.

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February 14, 2008 Design Principles / Intranets and Internal Tool Design / Learning From Others / Professionalism

The Trouble With Web 2.0

Posted by Alexander Wilms

Will Web 2.0 technology and design patterns ever work inside large enterprises? They are jumping on the hype, announcing their own implementation projects. Alexander Wilms looks in-depth at some issues and challenges corporations might face.

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