Information architects working within enterprises are confronted by unique challenges, relating to organisational culture, business processes, and internal politics. James Robertson pulls the strands of situational spaghetti to get to the root of the project.
Continue readingCategory: UX Design
What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Using Technical Communication Skills in User Experience
Sometimes User Experience Design is chosen; sometimes it is thrust upon us. Theresa explains how technical communications was a natural path to a career in design.
Continue readingTwo Designers, Two Years, One Facelift…
From contest winners to struggling to define what “magazine” means online, Alex Chang and Matt Titchener reinvented Boxes and Arrows’ look and feel. Here is their tale…
Continue readingSetting Up Business Stakeholder Interviews Part 2
In part one, Michael shared how to navigate company politics to set up great stakeholder interviews. Here he covers his five tips for navigating company politics, avoiding client bias, and eliciting the information you need to inform your design.
Continue readingSetting Up Business Stakeholder Interviews, Part 1
Gathering business requirements from stakeholders is critical to good design, but setting up quality interviews can be tough. Tossing out the org chart may be the best way to figure out who really wields influence over a company’s website.
Continue reading