What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
When Google talks, people listen. Designer Leland Rechis presented the inside scoop on Google Mobile to a packed house in New York last month, and Max Lord was there to pan for nuggets. After polishing them up a bit, he now shares them with us.
Continue readingThe design of complex information systems often calls for early validation of the proposed classification schemes. Iain Barker offers an evaluation method that may help.
Continue readingInformation architects working within enterprises are confronted by unique challenges, relating to organisational culture, business processes, and internal politics. James Robertson pulls the strands of situational spaghetti to get to the root of the project.
Continue readingSometimes User Experience Design is chosen; sometimes it is thrust upon us. Theresa explains how technical communications was a natural path to a career in design.
Continue readingFrom contest winners to struggling to define what “magazine” means online, Alex Chang and Matt Titchener reinvented Boxes and Arrows’ look and feel. Here is their tale…
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