Milissa and Jeff discuss how this long held rule in web design is being de-bunked by web analytics and user testing, as well as how this will impact design and development processes based on screen resolution and browser compatibility.
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What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
In Appreciation of Measures That Tell Stories
Click streams have made room for bounce rates, search analytics, and much more. Inspire stakeholders to act by telling stories with key metrics and better supporting the narrative with data.
Continue readingThe Limitations of Server Log Files for Usability Analysis
In the quest to gather more data on user behavior, some researchers and designers look to server log files for usability analysis. While the logs do provide a great deal of information, Karl Groves demonstrates why they are are inappropriate for gathering usability data.
Continue readingStrategies for Improving Enterprise Search
Installing a search engine is just the beginning of creating an effective enterprise search system. John Ferrara addresses critical aspects of the user experience often overlooked or ignored.
Continue readingThe Encyclopedic Revolution
This excerpt from Glut: Mastering Information Through the Ages examines the contributions of Denis Diderot to the knowledge of Western societies and how Wikipedia’s rise echoes the rise of his Encyclopédie.
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