What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Installing a search engine is just the beginning of creating an effective enterprise search system. John Ferrara addresses critical aspects of the user experience often overlooked or ignored.
Continue readingThis excerpt from Glut: Mastering Information Through the Ages examines the contributions of Denis Diderot to the knowledge of Western societies and how Wikipedia’s rise echoes the rise of his Encyclopédie.
Continue readingSocial networks are ripe in their opportunities for study by academics. Shiv Singh digs into research past and present to help us understand the dynamics of these hot systems. (Part 1 of a series)
Continue readingInteraction Design focuses on the behavior of interfaces, rather than their form or structure. David Malouf proposes four foundations that underpin that practice. They help orchestrate a holistic narrative and give us all things to seriously consider when we look at our creations.
Continue readingWhen working in an enterprise environment, the interaction between browsers and multitudes of applications often creates user experience nightmares. Mike Padilla introduces some practical ways to relieve some of the biggest issues and start helping shape a larger context.
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