What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
How do you establish trust and meaning for a dedicated and passionate audience, and do it across all media? Jason Hobbs gives a tour of creating a website for Volkswagen.
Continue readingCatering to the unique needs of each customer is the dream of any business. Technology can help us get there but we need to know how to please users without intruding their privacy. This article presents a set of guiding principles for personalization design.
Continue readingCan prediction markets be used successfully in a corporate environment? Kirtland forecasts that making them easier to use just might be the key. Through simple guidelines, he shares strategies for benefiting the wise crowds.
Continue readingWireframes. We’ve all done them. We’ve all had to make sure our clients look at placement, labels, flow, and real estate distribution–but ignore color and design at all costs because, after all, they are wireframes.
AJAX, Laszlo, Flex, and other technologies and techniques that enhance usability challenge the way we think as architects but, more importantly, they also put a larger demand on our deliverables.
Continue readingInformation-seeking behavior varies from situation to situation. Donna Maurer explores different ways in which users look for information and offers tactics for accommodating them.
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