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March 13, 2018 Reading List

Book in Brief: Meeting Design for Managers, Makers, and Everyone

Posted by Kevin M. Hoffman

Editors’ note: This “Book in Brief” feature here on Boxes and Arrows is from Kevin Hoffman’s Meeting Design for Managers, Makers, and Everyone. We’ll publish an excerpt, up to 500 words, of your book. The catch is that we’ll only publicize one

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March 6, 2018 Workplace and Career

Are We Taking the “U” Out of UX?

Posted by Mark Richman

What is a UX designer? I recently saw a great ad for a senior UX specialist from MathWorks. Some excerpts: Work with the development team to follow a user-centered design approach as you work collaboratively to brainstorm and design innovative

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February 20, 2018 Case Studies

Case Study: How to Build a Digital User Experience Monitoring System

Posted by Jerrod Larson Sara Snow Daryl Pinkal

Most software user experience and product management teams have similar questions: How do users feel about our products? How is our product experience changing over time? How do users feel about a recent change we’ve made in the product? Our

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February 6, 2018 Interfaces / Visual and Visible

Tying in Augmented Reality and Virtual Reality to Your Brand’s Digital Presence

Posted by Babar Suleman

Just as you had mastered SEO, social media, and original content, along come platforms that threaten to disrupt all previous branding experiences. According to a survey by Greenlight Insights, 53% of respondents said they would be more inclined to purchase

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January 16, 2018 Discovery, Research, and Testing

Understanding the Value of Workarounds

Posted by Michael A. Morgan

As I stare down the tiny leaf-shaped fruit well of my yogurt container, I stop to think, why can’t I ever get ALL of the fruit from this little reservoir? There is always some fruit left over. My spoon is

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