In this B&A podcast, Jeff Parks speaks with Gerry McGovern about the thinking that went into his new book. They discuss customers as strangers, the Long Neck, and task management — how to deliver and
measure what your customers want.
Category: Process and Methods
Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)
So You Wanna Build a Library, Eh?
[Book excerpt] Building a library isn’t trivial and may not be right for your organization. Nathan Curtis examines the questions you to ask before building a design library.
Continue readingEmotional Design with A.C.T. – Part 1
We form relationships with products and services for the same reasons we form them with people. In this first of two installments, Trevor explains how emotion commands attention.
Continue readingIA Summit 10 – Dan Roam Keynote
Dan Roam kicked off the 2010 IA Summit by sharing his unique approach that helps solve complex problems through visual thinking.
Continue readingDesigning for Social Interaction
People increasingly use the web to get the information they need from each other, increasing the importance of social web design in the designer’s skill set. Paul Adams describes some basics about human relationships and key behaviors that impact our designs.
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