What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Talking down a hostage-taker requires extraordinary empathy and close attention to communication patterns. Bryan McClain and Demetrius Madrigal of ActiveComm Labs show us how we can apply these skills when conducting user research.
Continue readingFred Beecher categorizes prototypes along two dimensions of fidelity –visual and functional — and explains how to choose the right kind of prototype that answers the right questions.
Continue readingDesigners often dismiss deep consideration of content. Chris Detzi shows how this affects project implementation and helps us
create experiences that hold
content more effectively.
Patrick Stapleton takes a look at some of the world’s most popular pattern libraries and presents the case for a standard approach to documentation and categorization.
Continue readingOne of the central tensions when
managing a Wiki is between centralized control and anarchy. Matthew Clarke presents a case study and guidelines
for effective use of Wikis in an
enterprise setting.
