With technology touching ever more of our work lives, user research, in its many guises, becomes part of the project lifecycle. For those of us who want a better idea of what to expect when working with a researcher, Demetrius Madrigal sets our expectations.
Continue readingCategory: UX Design
What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Tree Testing
After hearing about Donna Spencer’s paper-based tree testing, Dave O’Brien and his colleagues were hooked, so much so that they built an online tool to allow you to effectively test a site hierarchy. Hear about the tree testing approach and see how O’Brien’s tool works.
Continue readingFour Key Principles of Mobile User Experience Design
Conversations about mobile UX are often skewed by ‘the next big thing’ in the previous news cycle. Dakota Reese Brown suggests an alternative view of the mobile space based on principles rather than isolated tactics.
Continue readingWhat design researchers can learn from hostage negotiators
Talking down a hostage-taker requires extraordinary empathy and close attention to communication patterns. Bryan McClain and Demetrius Madrigal of ActiveComm Labs show us how we can apply these skills when conducting user research.
Continue readingIntegrating Prototyping Into Your Design Process
Fred Beecher categorizes prototypes along two dimensions of fidelity –visual and functional — and explains how to choose the right kind of prototype that answers the right questions.
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