What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Audio content is becoming increasingly prevalent. How do you design it effectively? Jens Jacobsen combines information architecture, journalism, usability engineering, and interface design to resolve some of the issues that arise from introducing audio.
Continue readingAlan Turing’s ideas about artificial intelligence have not panned out exactly as he expected back in the 1950s. These ideas, however, can be used in interface design. John Ferrara shows us how they apply to designing search.
Continue readingIn large organizations, finding
people is a very common intranet task. Vivek Deshmukh gives us advice on how to improve people search and really help staff find
one another.
In his new book, Luke Wroblewski lays out strategies and best practices for getting users past
your web forms and onto more important interactions. Will Evans tells us why reading this book
might help diffuse some of the opinionated discussion about form design decisions.
Rating and reputation systems
can reduce uncertainty decisions during online transactions. Alex Kirtland and Aaron Schiff give us solid practical advice on how to design them successfully.
