Jeff Parks talks to a few of the very talented folks from VizThink ’08.
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Personas and the Role of Design Documentation
Andrew Hinton digs into the origins of the persona and reflects on how business uses (or misuses) design documentation.
Continue readingMinding Your Ps And Qs
In Send: The Essential Guide to Email for Office and Home Authors David Shipley and Will Schwalbe give advice on composing and sending email. Read Yaniv Nord’s review of the book.
Continue readingWhat Is Your Mental Model?
Indi Young talks about the power of the mental model and how it can grow over time and help your organization avoid strategic blindspots. The story includes an excerpt of her new book, and B&A readers are elegible for a discount.
Continue readingThe Trouble With Web 2.0
Will Web 2.0 technology and design patterns ever work inside large enterprises? They are jumping on the hype, announcing their own implementation projects. Alexander Wilms looks in-depth at some issues and challenges corporations might face.
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