My story of discovering, first-hand, how important psychological safety is to teams pinning their innovation hopes on frameworks like design thinking. I sat up from the exercise mat I was lying on and pushed myself off the gym floor. I
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Do You Know Your Users?
You think you’re just like everyone else. You think your thoughts, opinions, values, and habits are just the same as other people. Psychology calls this the false consensus bias1 because we assume much more commonality than reality warrants. False consensus
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Designing for Meaningful Social Interactions
The age of cheap “like”-hunting needs to come to an end. It all started innocently enough with likes and tweets. Then in a few years, we suddenly ended up with governments scoring people and masses manipulated into meaningless activities to
Continue readingUX Design Careers in 2018 and Beyond: The Future of the UX Designer
At the time of this writing, a search for UX design jobs on job finder Glassdoor reveals almost 20,000 open positions in the United States alone. By another source, the number is 24,000, with a 22% projected growth rate in
Continue readingContent Recommendations and the Creation of Emotions
This article investigates content recommender systems. Because Netflix is probably the best known recommendation system and numerous articles have been published about their system, I will concentrate on their content recommendation mechanism as representative of the type. I will show
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