Andrew Hinton digs into the origins of the persona and reflects on how business uses (or misuses) design documentation.
Continue readingPersonas and the Role of Design Documentation
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Category: Foundational Thinking
Boxes and Arrows has been serving the user experience and information architecture community since 2001. Along the way, some pretty big ideas have been developed here by people who are now leaders in the industry. We hope you’ll find inspiration in these posts.
Search Behavior Patterns
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People search for information online is often in idiosyncratic ways. It’s rarely as straightforward as designers of search systems assume. John Ferrara gives us hope as he helps us think about a broader search ecology and identifies patterns in behavior that serve as the basis for good search design.
Continue readingFoundations of Interaction Design
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Jeff Parks speaks with David Malouf on his article, Foundations of Interaction Design. They discuss several foundations of Interaction design explore in greater detail issues posted in the story’s comments.
Continue readingConnectors for Dashboards and Portals
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This article is the fourth in a series sharing a design framework for dashboards and portals. In this installment, Joe Lamantia demonstrates how to connect content containers to ease navigation at all levels of the architecture.
Continue readingThe Limitations of Server Log Files for Usability Analysis
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In the quest to gather more data on user behavior, some researchers and designers look to server log files for usability analysis. While the logs do provide a great deal of information, Karl Groves demonstrates why they are are inappropriate for gathering usability data.
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