Boxes and Arrows has been serving the user experience and information architecture community since 2001. Along the way, some pretty big ideas have been developed here by people who are now leaders in the industry. We hope you’ll find inspiration in these posts.
Once there was a big debate on: Is experience design about online and mobile interfaces or is it something more?
Ten years later, not only is it part of our professional language, designers are exploring its potential, learning from everything from science fiction to behavioral psychology.
Continue readingChris Baum talks with Patrick Quattlebaum at the 2012 IA Summit about his insights
on tools that designers can use to help companies develop experiences across channels.
Alignment diagrams bring actions, thoughts, and people together to address the causes of poor experience at their root. James Kalbach shows how designers can use this tool to solve business problems and have real business impact.
Continue readingWe form relationships with products and services for the same reasons we form them with people. In this first of two installments, Trevor explains how emotion commands attention.
Continue readingIn his keynote from the 2010 IA Summit, Richard Saul Wurman encourages the design community to take on big problems rather than make small changes incrementally.
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