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Category: Process and Methods

Simplify your work and your life by learning the tools and techniques that authors have used to conquered gnarly problem spaces. From avoiding burnout to doing scrappy research on a shoestring budget, you’ll benefit from their experience, avoid making the mistakes they made, and go on to make all new mistakes of your own. (Then contribute your learnings back to us!)

March 31, 2010 Agile/Lean UX / Case Studies / Learning From Others / Process and Methods / User Centered

Case Study of Agile and UCD Working Together

Posted by James Kelway

How does Agile work effectively when redesigning a site? James Kelway uses case studies as starting points to explore how Agile and UCD can work together during wholesale redesigns.

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February 1, 2010 Case Studies / Design Principles

Google, Stanford, and The Government Fight Swine Flu

Posted by Nate Bolt

Nate and Tony tell us about their research and design strategy approach for Stanford University’s local governments emergency response templates during the H1N1 outbreak.

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February 1, 2010 Agile/Lean UX / Process and Methods / User Centered

Bringing User Centered Design to the Agile Environment

Posted by Anthony Colfelt

Anthony Colfelt is not anti-Agile, but he believes strongly about how user-centered design can operate in an Agile environment. Here he explains how he came to feel this way, the major pitfalls of Agile, and how he sees Agile and UCD fitting together in harmony.

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December 23, 2009 Design Principles / Interactivity / Process and Methods / Social UX

5 Steps to Building Social Experiences

Posted by Erin Malone

“Social” is infiltrating not only consumer software, but also the enterprise. Designers must often add social capabilities with little guidance on what it means outside of Facebook or Twitter. Erin Malone gives us five steps to get started.

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December 5, 2009 Discovery, Research, and Testing / Findability / Process and Methods / Software and Tools

Tree Testing

Posted by Dave OBrien

After hearing about Donna Spencer’s paper-based tree testing, Dave O’Brien and his colleagues were hooked, so much so that they built an online tool to allow you to effectively test a site hierarchy. Hear about the tree testing approach and see how O’Brien’s tool works.

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