After hearing about Donna Spencer’s paper-based tree testing, Dave O’Brien and his colleagues were hooked, so much so that they built an online tool to allow you to effectively test a site hierarchy. Hear about the tree testing approach and see how O’Brien’s tool works.
Findability
Where is the software that can help us cope with the massive amounts of information that we deal with on a daily basis? Patrick Dubroy points out the problems with current personal information management , and makes suggestions about how to
improve the situation.
Doing Today’s Job with Yesterday’s Tools
Information-seeking behavior varies from situation to situation. Donna Maurer explores different ways in which users look for information and offers tactics for accommodating them.
Four Modes of Seeking Information and How to Design for Them
Can A-Z indexes hold their own against other popular navigational elements like search and sitemaps? Helen Lippell guides us through how the BBC online, a site with over two million pages, handled their own A-Z index.