Sometimes User Experience Design is chosen; sometimes it is thrust upon us. Theresa explains how technical communications was a natural path to a career in design.
Continue readingUsing Technical Communication Skills in User Experience
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Category: UX Design
What happens in the end-to-end experience? Can the intended audience find what they’re looking for? What is the actual problem being solved? Are you designing the right product for the customer need? Information architecture, accessibility, findability, taxonomy, interaction design, research, usability, case studies, interviews, surveys, and more.
Two Designers, Two Years, One Facelift…
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From contest winners to struggling to define what “magazine” means online, Alex Chang and Matt Titchener reinvented Boxes and Arrows’ look and feel. Here is their tale…
Continue readingSetting Up Business Stakeholder Interviews Part 2
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In part one, Michael shared how to navigate company politics to set up great stakeholder interviews. Here he covers his five tips for navigating company politics, avoiding client bias, and eliciting the information you need to inform your design.
Continue readingSetting Up Business Stakeholder Interviews, Part 1
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Gathering business requirements from stakeholders is critical to good design, but setting up quality interviews can be tough. Tossing out the org chart may be the best way to figure out who really wields influence over a company’s website.
Continue readingDoing Today’s Job with Yesterday’s Tools
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Where is the software that can help us cope with the massive amounts of information that we deal with on a daily basis? Patrick Dubroy points out the problems with current personal information management , and makes suggestions about how to
improve the situation.